Lack of customer service and essentially theft.

I please need some advice. I ordered KFC on 13 June through Uber Eats. The food was delivered an hour late and was inedible. It was stale, cold, dry, the chicken pieces were grey and the burgers were literally a bun anf stale chicken breast.

KFC sent a replacement meal which was even worse. This saga went on until 10pm that night. All the food was sent back.

Kfc wont issue a refund because I ordered through Uber eats. Uber eats wont issue a refund as I didn't report it immediately. There is no disclaimer on the Uber eats sight stating that is what should be done. They only say that you must take it up with the merchant.

All i want is my refund and at this point both KFC and Uber eats have ****** R660 from me.

How do i get this resolved?