pS
phathisa S
1 reviews | Active since Oct 2015
20 Oct 2015, 11:09
Lack of customer service
17/10/2015 @14:02 waited long for order number to be called out, even though food was ready it was stacking up with no one attending to it. i asked the cashier for my order and she rep**** saying i must wait for it to be called out, to which i asked for the Manager. Sandi then came and asked me, cant i see they have 1 person working there, to which i responded thats not my problem. she then started to give me attitude when i asked for the person she reports to by saying \Im the Manager
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KFC's replyOfficial
21 Oct 2015, 10:31Hello User2015,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply21 Oct 2015, 10:31
Official
Hello User2015,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***