KFC's service stink

I ordered KFC online for delivery from Bishop Lavis. This is not the first time I have items missing from my order from this store but what is more frustrating is that their contact details listed online is out dated. So ended up calling from Cape Town to Johannesburg to try and locate my missing items. After 8 long calls to the customer care line I ended up cussing because I was put on hold. An hour and a half later after calling and being put on hold for long I ended up spending more airtime then what I paid for my food. Customer care is this pits and they don't care a hoot about their customers because I spent alot of money trying to call after my missing items and guess what happened nothing I just ended up cussing because these people don't care that they waiting you money and your time. KFC Customer care is the pits