KFC you have a lot to learn about delivering food!!!!

Order online from KFC, wait for KFC Meyerton to deliver your food which you have paid for at 17:49 and at 19:40 your food has not been delivered!!!!????? I have had two previous encounters where things I ordered was short. Absolutely Shocking. I call the call Centre because they do not give you the store number and nothing gets done. They say the will call you back..... But nothing?????? I ended up collecting the order myself!!!!!!