JJ
Jolandie J
1 reviews | Active since Mar 2011
07 Oct 2015, 13:30
KFC worst service ever and food makes you sick!
Went to KFC on 27 September 2015. No ice. Strawberry Sunrise Krusher given to us without ice! Ordered a Hawaiian Twister and 2 large pops. All 3 (myself, hubby and daughter) had bad cramps and the runs through the night. Sent complaint through. Got an automated response saying the Customer care team will be in touch. Nobody contacted me! Send an email on the 1st of October (nobody thought this was important enough to respond to) asking if someone is going to bother to respond to my email and still nothing! WORST SERVICE EVER!!<br> Case no received: <br> CAS-140424-X4T3M4
Helpful (0)
Replies (1)0
Replies (1)
KFC's replyOfficial
07 Oct 2015, 15:10Hello JolJames,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply07 Oct 2015, 15:10
Official
Hello JolJames,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***