Kfc witbank watermeyer pnp center

Kfc Witbank, Klipfontein is the worst kfc ever. I placed an order online about 45min before and opted for the pay in store option. And upon arrival my order was not ready, in fact they had not even started with it, which resulted in me having to wait for another hour for the food, whilst I had orderd online to avoid the inconvenience of waiting time and delays. So what's the point of having an online ordering function if customers have to wait hours for food as if it was a walk in order? To make matters worse they had no cups