KFC WITBANK ??????

Dear KFC Witbank Klipfontein and Ben Fleur

In short, the day I receive the exact order as place, will be the day that Load Shedding is gone forever.

Apart from incorrect or missing items, the general quality of the food is far from desired. I cannot remember the last time that my order was worth the money.

I can honestly say, the only reason I ever order KFC is because it is a quick meal and not because of the quality of the food. The chicken has a bland taste that never used to be that way. The buns for the burgers are hardly really fresh and soft, like it used to be, not to mention the poor quality lettuce on the burgers.

Trying to " customize" the order is always an up-hill battle and I have no idea why a person with a brain cannot just follow the customer's request.

An example is; whenever I order a Zinger Burger I always request that they do not put the Tangy Zinger Sauce but substitute it for the colonel sauce, as the colonel sauce is definitely a must. Never ever, not once could I walk away with ease of mind that my request was fulfilled. Every single time I have to check the burger when I receive the food, send it back, then send it back again because they simply removed the zinger sauce.

Today was definitely the last day I myself will order KFC from the Witbank branches because following instructions are not part of their customer service.