KFC - Why do you have a drive thru?
<p>Once again, after many other incidents whereby we just kept quiet. Going through the drive thru to place an order for am risers with cuppachinos, and an oreo crusher. Which is advertised, just outside the order window.</p> <p> </p> <p>Mayville:</p> <p>Sorry sir, cuppachino machine not working, sorry sir ice cream machine not working.... try explaining a 3 year old there is no ice cream......</p> <p>Getting to the collection point, sorry sir, no eggs ready need to wait in the parking..... why, its a drive thru, if I wanted freshly made I would have made it at home.</p> <p> </p> <p>Wonderboom:</p> <p>Went there to get the childs ice cream, sorry sir, ice cream machine not working.</p> <p> </p> <p>Ended up going to Macdonalds to get coffee and oreo mcflurry. So many times having to go to Mcdonalds to get similar to what kfc does not have. Other than chicken.</p> <p> </p> <p>Wonder when I will learn to just go straight to the opposition......</p> <p> </p> <p>KFC, please stick to selling chicken, if you want to run your breakfasts and ice creams with the big dogs you need to pull up your socks!</p> <p> </p>
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
