KFC What's app order

So disappointed, We were so excited with the new what's app order which is fast and cool, but when I went to collect my order and for my colleagues too at Brackenfell Old Paarl Rd, they said they cant process the order as they are not added on whats app(which is a promo that is nation wide) and if they give us the order the manager wont be happy as he said it will lower his sales so I must order through Mr D and Bolt. image.png