KFC what a disappointment!

Herewith the email between me and kfc:

FROM ME Friday 6 July 2018: I was not aware of the "buy 2 but only get 1" offer from KFC! How disappointing. Three times in the past few years at 3 different KFC's I paid for certain foods on the menu, but when I get home it is not what I ordered, or, like today, only half of what I ordered! Are we as customers supposed to do the staff's work and check every time if everything is there as we expect it to be??? Today I ordered and paid for 2 streetwise 3's but only received one. What a rip-off!!!! This is most definitely the last time I have bought something from KFC. You will definitely have to train your staff much better. This is not the way service is supposed to be done!!!

From KFC: On Fri, Jul 6, 2018 at 2:15 PM, Administrator KFC ********** wrote: Thank you for taking the time to contact KFC Customer Care.

We value your interaction and have assigned reference number CAS-380519-Q4L5Q1 to your interaction. A KFC Customer Care Representative will be in contact with you to discuss your interaction.

To reply to this email,please do not edit the subject line.

FROM ME Tuesday 10 July 2018: Well, this is disappointing!

I got a call late Friday afternoon, but unfortunately I missed the call. About ten minutes later I get an sms stating that you tried to get in contact with me (after one missed call?) and that the situation will be regarded as completed within 24 hours. Funny that half of the 24 hours is after hours, and the rest of these hours were on Saturday when I suppose you were closed. I waited for your call the whole of Saturday and Sunday, but since it was weekend I supposed you would call on Monday. Surprise! NO CALL ON MONDAY EITHER!!! This is the way you handle situations and this is how you "value my interaction" (as quoted from above)!!! KFC is a mere shadow of what it used to be and I will tell everyone I know not to support any of your franchises!

Good day.

FROM KFC: NOT A WORD AS OF YET.