KFC Waterstone Village, Somerset West

<p>Our experience today was not accpetable. We can take a lot from incorrect orders or time taken to prepare the food, however today we ordered 3 of the Street Wise Value Boxes with 3 cooldrinks and 8 Zinger wings.</p> <p> </p> <p>The chicken that came along with the value meals were stale (probably still from the day before) and the patty's were hard. The cooldrinks came with no ice (this was never ordered) and shockingly enough the Zinger wings were also stale...and not Zinger...or it was negated by the aging thereof.</p> <p> </p> <p>We checked to order and everything seemed to be correct, only to arrive at home to discover that the food was not in the best condition. As the purpose of the drive through is to minimize on the time spent to get food, there was no point in returning to correct the order.</p> <p> </p> <p>Staff should never prepare more food than necessary/ordered as it goes to waste, nevermind the customer dissatisfaction at the end of the day. In essence 14 wings were stale as well as 3 patty's for one order, how much is still on the shelf from a day before?</p> <p> </p> <p>Not impressed.</p> <p> </p> <p> </p>