KFC VERY UNHAPPY CUSTOMER

<p>I went to Kfc Port Alfred after coming late from work, tired and just want to get food for the kids at home. Went through the drive through and ordered 5 street wise one , the lady then told me that there is no mini loafs. I asked can they just put a bun with it then as they did it before and she said I must then order at the next window and ask the manager.</p> <p>I got to that window and there also the lady said no sorry no mini loafs and we cant put a bun with it. I said to her so you would rather loose a customer and money than just put a bun with the food and she just lifted her arms at me. I then drove through the drive through again to look for something else but there was nothing else the kids at home would want. I then parked my car and went inside to KFC and asked the very polite lady at the till if they please cant help me with the buns and she said sorry I cant. I asked for the manager and she went and called him, I then explained to him what the story is. He looked at the cashier and spoke in xhosa to her and she walked off and came back after a few seconds and spoke back to him in xhosa . He then said they do have mini loafs and they can help with 5 mini loafs. I looked at him and said" so all of the sudden you do have loafs now and he said yes. I placed my order and then went and waited for it. As I stood waiting I looked through to the back and saw that there is 2 big cases full of mini loafs. I am very upset that the staff at KFC **** to my face and told me there is no stock while at their feet there is 2 cases of mini loafs. Clearly they do not care about customers and the needs we have and they would rather show us away. If I didnt go inside I never would have bought food from them and would have had to go and buy some where else. They wasted my time by telling me lies, what should have taken me no more than 5 to 10 minutes took me half an hour. How can KFC justify running a branch like that. </p> <p>After I got my food I walked back to my car and the lady at the drive through booth asked me did I get something to eat? I then said yes and they did have mini loafs and she was very suprised and said she was told the morning there arent any. So how many customers did they show away during the day?</p> <p>I dont feel like supporting them at all anymore and I will inform all my friends and family about their bad service.</p> <p> </p>