EP
Ellenor P

1 reviews | Active since Sept 2014

28 Aug 2015, 13:17

KFC - Very Bad Service and *********** People

We have experienced so many problems with the KFC at Hazeldean. It is incredible that nobody does anything about it? Today, this KFC didn't have any milkshakes, or bowls. We were also charged R3 for the Sprinkle Pops seasoning when we asked for it? This has never happened before at any KFC, and we always get it with the Sprinkle Pops for free?? We also waited 25 minutes for the waiters to get our order together. The order was for 5 meals. <br> We have also gone to this KFC at three different occasions during working hours, when they told us they did not have chicken...<br> <br> I really think this KFC needs new management. It is definitely the most pathetic KFC we have ever been to.

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Replies (1)
KFC
KFC's reply28 Aug 2015, 15:19
Official
Hello Elle101,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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