Kfc value mart Golden Walks Germiston

Good day I'm here to report a bad service which I encounter with one of your stores in Germiston Gauteng. Today 31/12/2025, I was using Avbob voucher of R100. I entered the store, I was going to use card payment plus voucher. When I was busy placing an order final to payment of the order I purchased which was piece for R149, it shows card/voucher I chose voucher and put it and gave me the balance of R49 which I'm supposed to pay via the card. What I noticed was the speed point was not working. It was blank. I went to the second self-service machine to choose the same order it said invalid code. I went to Teller to report the problem I explained to her she called the supervisor Nomsa Dhlamini to come and help. She did went to the machine and she just asked what happened and I explained but I didn't notice that she wasn't interested to help me instead she helped another customer while waiting no apology nothing. I kept quite and went by three pieces and paid.While waiting for my order, still busy on the table with that customer. I asked her why you not helping me with my problem she said she's still busy helping and explaining about the competition. I said I called you to help me with my problem but you didn't. What is happening with my voucher now. I didn't get my order. No not saying the speedpoint is out of order. So many customers when there and see it's not working on our own.This is the pictures of speedpoint with menu screen, first on not working nothing shows, the other two are working but I couldn't retrieve my voucher nothing. Does it goes to waste or what?I tried this it's whereby it says invalid voucher.What to do with these. Miss NomsaDhlamini didn't helped me.even after telling me that they will check.Now what to do with my voucher that I won and my family was happy we will enjoy the last day of the year. So ****ed off and angry.spent my transport money to buy there. Such a 👎 service at KFC. Still waiting for my voucher refund