KFC USELESS CUSTOMER SERVICE

I ordered online they said my food was on the way 1 min later I get a message that the driver had a problem my order has been cancelled and refund will be within 7 days. This is absolute nonsense nobody gives you the food without paying but yet I must wait 7 days for a refund. They didnt even bother to use another driver to deliver the food. I cannot leave the office and needed that lunch. I am just disgusted