1 reviews | Active since May 2016
KFC TOKAI BAD SERVICE
<p>last night i went to kfc in tokai.upon arriving at the drive thru,the lady taking our order ,firstly she did not greet,secondly she was yawning not even keeping her hand by her mouth .Gave in my order could clearly see that she is not taking note.I then paid with a R200 note, then she is having this conversation with a colleque in an african language over the ear piece,by the looks of it i could tell that she thought the money was ****,it lasted for more then 10mins.how embarrasing. Eventualy collecting my order,and ofter about 20mins later I got home opened and saw that the food is not half the order that I had placed :My ORDER</p> <p>1:BOX ZINGER MEAL, 4ZINGER WINGS, 2 MASH GRAVY, 3 SMALL CHIPS, HAWIAN BURGER, 1 CRUNCH BURGER WITH WHITE SAUCE</p> <p>I WAS GIVEN INSTEAD</p> <p>8 ZINGER WINGS, 0 NO MASH AND GRAVY, </p> <p>ON TOP OF THAT WEN MY HUSBAND OPENED THE ZINGER BOX MEAL, THE ZINGER BURGER INSTEAD HAD WHITE SAUCE, ON TOP OF THAT WHAT REALLY ****ED ME OFF IS THAT THE BURGER ONLY HAD A TOP ROLL AND NOT A BOTTOM ROLL SO THE CHICKEN WAS LYING FLAT IN THE BOX.I THEN HAD TO THROU THE BURGER AWAY!!!!!!</p> <p>THEN IM CALLING THE KFC TOKAI BRANCH: GOT THRU AFTER 5 ATTEMPS. SPOKEN TO THE MANAGER ON DUTY TOLD HER THAT I HAVE A COMPLAINT SHE THEN DROPS THE PHONE IN MY EAR!!!! I REALLY GOT UPSET. AFTER PAYING FOR A MEAL THEN HAVING TO THROW IT AWAY AND HAVING TO MAKE SOMETHING TO EAT . THIS IS NOT ON. I EVEN TOOK A PICTURE OF THE BURGER.ON TOP OF IT THEY THINK THAT YOU PAYING WITH **** MONEY, AFTER I HAVE JUST DRAWN THE MONEY FROM THE ATM. BEING A CREDIT MANAGER I WOULD NO WHAT **** MONEY LOOKS LIKE . THIS IS REALLY DISGUSTING SERVICE</p>
From: Lavin Williams
Sent: Friday, May 27, 2016 12:57 PM
To: ***
Subject: CAS-189967-C1Z7S0
Good Morning Evida
Thank you for taking the time to correspond with the KFC Customer Care.
Could you kindly provide me with your contact details so that we can address the complaint.
Kind Regards
KFC Customer Care
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From: Lavin Williams
Sent: Friday, May 27, 2016 12:57 PM
To: ***
Subject: CAS-189967-C1Z7S0
Good Morning Evida
Thank you for taking the time to correspond with the KFC Customer Care.
Could you kindly provide me with your contact details so that we can address the complaint.
Kind Regards
KFC Customer Care
***
