KFC ******* I want my money

I placed an order online on the 27th of October 2021 around 14:00, the order did not go through after I tried paying, so I retried it failed again. i decided to check my account and found that the 2 payments went through. The KFC app still didn't show my orders as hiving gone through.

I send KFC an email, it did not go through, I then sent them a message explaining the same thing and attaching 2 of the POPs, they ignored me and then i made further noise in most of the media platforms, they responded that they will assist.

I got a call on the 1st of November the caller indicated that i needed to email the POPs again and then i will get my money back within 2 to 4 days - I sent the email on the very same day, she called to confirm that she received them.

I have been waiting since then, it is now over a week since i waited to get my money.

I hate how much KFC mistreats its clients, for a person who hates KFC I gave them the benefit of the doubt thinking it will be better to deal with them online than in person - boy, was i so wrong! You buy their food and get home only to see your order is short, you are missing a pack of fries or your wings are 3 instead of 4, they know very well that we cant just drive back for that.

I will not rest until they give me my money these *******!