KFC terrible drive through service

I received horrible service from the lady at first window of the drive through. Her name is Khensani, I first waited about 5 minutes by the intercom to no assistance from her. I drove to the window since I was not getting a response from the intercom. I reach the window to be told "I was busy with another customer" very rudely and no apology for making me wait and not informing me that she is busy with another customer I must wait. So clearly I'm not a customer worthy of respect nor her time. I processed to make my order and to my surprise she rudely dismisses me and gets busy with another customer on the intercom (of which is what she failed to do when I was waiting for assistance by the intercom).

I was a fan and regular customer to kfc but this service that I received today was disgusting.

I tried contacting the area manager who’s number was on the slip immediately after this horrible service to my surprise no answer. I went ahead and sent an sms with the details of what happened, this was saturday the 4th of July and till today no response whatsoever.

KFC’s service is terrible and management and area managers seem to not even care how their staff treat customers. Kfc will continue to loose customers because of this ******* service we get.