KFC SUCKS

I placed an order on kfc delivery app today for lunch after 1pm , the delivery driver assigned to my order had a flat tire and I called the customer care at 2pm to find out what is happening with my order and the agent told me they assigned another driver to my order and my order will be delivered by 2:30pm . At 3pm still no order I once again had to call customer care to find out what was happening with my order , bear in mind I had no more money in my account after placing the order and the order was initially supposed to be delivered by 2pm . The call Center agent then told me that the order has been cancelled and their delivery partner could not fulfill the delivery within the delivery time , the only option is that they refund me and that refund could take 7-14 business days !!!!! Like what the hell is kfc doing , I’m so angry at this stage I cannot order the food because I now only have cash on me , I don’t own a vehicle otherwise I would have drove there in the first place to buy it myself and when I asked why can’t my order then be rescheduled for delivery she tells me that they can’t do that because the order is removed from their delivery partners site !!! I do not understand how Uber eats can sort their customers out immediately with either processing a refund to their customers or reprocessing a delivery but kfc a huge fast food restaurant chain cannot . The only solution I was given was that they can process a refund which will only reach my account within 7-14 business days how the hell does that solve my problem of not having food and no money left in my account to order any food ! And mind you this is not the first time I have issues with kfc delivery . This service sucks and kfc should NOT even have this service available to their customers if they cannot deliver to their customers efficiently!!!! KFC sucks !!!!