1 reviews | Active since Oct 2012
kfc strubenvalley once again dont care attitudes
last night i arrived at the drive thru at 19h55 there were 3 vehicle in front of me upon waiting for about 10-min i realised that there was nobody in the box to take the orders i gave it some time another 10 min past still nobody there were staff walking out of kfc i think the shift ended i asked them whats happening and they just contiued walking i coudnt exit the drive thru as there were cars behind me and couldnt go into the shop as i had a boxer shorts on eventually someone climbed out and went and seen whats happening somebody eventually came to the box after 50min her name was sonto no apology and a stinking attitude she claimed to be the shift manager and said they were out of wings thats the reason they could not assist us i mean really i never even wanted wings i came to the front of the que and left it took me 5 min to get my salads from the mcdonalds drive thru and what friendly staff they have as well i will never go back to that kfc they are lazy and they feel that they are doing the customers a favour as for sonto she can go to...
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
