KJ
Kirk J

1 reviews | Active since May 2015

14 May 2015, 10:30

KFC Strubensvalley Chicken tastes different

I was excited when a KFC opened up down the road from my house, until I tasted the chicken, I kept thinking maybe it will get better after time, and maybe other people would have brought it to their attention but I guess not, my mom until this day refuses to eat there, and I don't like the taste either, many other people I have taken there agree.<br> <br> I literally have to drive 15 to 20km to a different branch if I want decent KFC which is very sad considering there's a KFC two minutes down the road from where I live.<br> <br> I've never written a complaint in my Life, but I feel I need to voice this as its disappointing, each time I need to explain to family or friends not to buy there and they only realize why after they eat, but maybe I need to speak to the manager there directly, I don't know if its the type of oil they using or what, but there needs to be quality control of some sort, especially of a brand this widely spread.

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Replies (1)
KFC
KFC's reply14 May 2015, 10:50
Official
Hello KCJoshua90,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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