KFC staff us rude

I am writing to express my dissatisfaction with the service we received at Circular Drive kfc on June 22, 2025, at 18:16. Unfortunately, this is not the first time we have encountered issues at this specific KFC; this marks the third or fourth experience of subpar service.

The staff member who attended to us, did not greet us in a friendly manner at the outset. When we received our order, we politely requested extra chili salt. Before my husband could even finish his sentence, she abruptly informed us that they had no chili salt or tomato sauce and proceeded to close the window before we had driven off.

Additionally, we noticed that there was not even a s**** provided for the mash and gravy that we ordered. This oversight further contributed to our disappointment with the service.

I believe it is essential for staff to be friendly and helpful, as they are providing a service to customers. Given our repeated issues, including missing items in our orders, I regret to say that we will likely not return to this KFC in the future.

I am genuinely disappointed in the service we received and hope that steps will be taken to address these concerns.

Sincerely