KFC Silverton (South Africa) employees spat on my face, two nights in a row SA*** what a shame!!!!

<p>On September the 9th at about 21:00, I went to KFC Silverton franchise to buy their chicken pieces, using their drive through. I requested the lady (136 Pretty) who was taking my order that I be given nine thighs only, and she indicated to me that all was in order; my order was processed without looking into the package I drove home, but alas, when I got home none of the pieces had thighs in them.</p> <p>Now, again on the 10th the next day at around 21:14 the following day, I repeated the same routine, and this time around, I told the very same lady (136 Pretty), that I was unhappy about the level of service they offered me the previous day; And, I indicated to her that the reason I let it slide, was that, I observed that she was pregnant, and, did not want to cause unnecessary drama, probably last night she was going through a rough patch.</p> <p>This time around, I impressed on her, that they must please give me what I have asked for and that I do not want unnecessary drama. When I got to the collection point, my first question was to ask if indeed they made good on their promise; Lie no1: the lady whose name I cannot recall told me that they do not offer thighs exclusively to customers; and, I put it to her that whichever franchise I go to for instance, KFC Menlyn, KFC East Lynne, KFC Mahube etc., they always give me what I have asked for; And, that she has only put in 5 thighs as a compromise. Lie no2: I asked her to call her Manager/Supervisor so that I can prevail upon him/her to sort this nonsense; she told me that now they can’t give in to my request because they were still cooking their chicken pieces. Lie no3: when I asked her how many thighs they have put into my order, she started mumbling by saying 4 and when I pointed out the contradiction she said 5.</p> <p>I have come to the determination that your staff at KFC Silverton operates on the basis of favouritism or arrogance. Such a nonchalant manner of dealing with customers is spiteful to say the least. I tried everything in my power to source out the email address of their managing director to let him know about the rot that has set in their Silverton KFC to no avail, but, I am determined to acquire it, it is a small world. How many people have been getting this contemptuous treatment, without recourse to the powers that be? What is to be done?</p>