1 reviews | Active since Feb 2015
KFC SERVICE GOING DOWN THE DRAIN
i visited on Saturday evening at 23:30 at a 24 hour kfc. I waited 5 minutes to be helped at the window because all the staff was standing outside the shop. after i paid for the food i went to the serving window. after 10 minutes i was told there was no chicken.... if you are 24 hours open you suppose te be having enough chicken ready.... so waited for another 10 minutes and said i wanted my money back. the staff gave me an attitude so i started shouting about the bad service and after another 10 minutes the gave me my money back..... seriously KFC's service is starting to SUCK!!!!!<br> <br> a month back i visited your KFC in Hillcrest on a Saturday afternoon. i didn't go thru the drive thru... i went inside. one teller was open and the customers was standing outside. me and other customers were waiting for 30 minutes for service. there were people orders taken before me and were waiting for their orders, but the people that was standing after them, their food was served immediately. i was also waiting like the other customers and they started with the same attitude with me. i said i want my money back because KFC's service SUCKS!!<br> <br> KFC YOU WILL NOT SEE ME AGAIN AT EITHER ONE OF YOUR SHOPS!
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Best regards,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
