KFC service disregards customer time

Good day,<br> <br> My name is Sebastian and i have been enjoying KFC products from a very early age in my life. It has grown to be part of our family through the generations and now have my two sons enjoying them as well.<br> <br> Monday, 23 February 2015, i had an unforeseen early start to my day and decided to get breakfast on the go. At the KFC Brackenhurst, I spent around five minutes in the drive at a closed window. It was 6.08 am, i saw one of the staff see me but did not inform me they not serving at the drive thru and then never came back. I drove to the next window where they hand signaled me to come into the store. A staff member told me they are not ready whilst the radio volume turned up in the store. I asked for the manager, she informed me the cashier staff have not arrived, took my order as they scrambled around getting set up to serve breakfast. From 6.14, i waited and watched the staff run around and even could see a staff member throwing soapy water on the floor whilst they preparing my meal. The cappucino was not yet ready by 6.30 and asked for my order to be cancelled. The managers attitude for take it or leave it. Very poor service from a global brand, bad reflection.