JZ
Johan Z

1 reviews | Active since Dec 2011

20 Jun 2018, 12:51

KFC serioucly has no Customer service not even head office.

Very Upset.

On 19/06/2018 visited the KFC Woodstock and was helped quick. Chicken was put in bag and then left on packing counter. 15 min later I ask about it as others receiving after me. Then told waiting for chips but orders after me receiving chips. Then got food. Asked about Chilli Salt. Was told all in bag. Got back to work wit 4 peoples food. No Salt not nothing in bag.

Phoned customer service. Was told someone would be in contact. Received sms saying getting immediate action. Also email saying twice I would be contacted. 24 hours later nothing. I phone Customer care to ask. Get told but policy is not to contact customers. Really???? They take your money for **** service. Then lie to you on phone and emails sent.

Ridiculous customer service from this company.

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