NW
Nicole W
1 reviews | Active since Apr 2015
06 Apr 2015, 17:57
KFC selling old food
I am not one to complain but it is not the first time I have received such disgusting service from KFC cape gate.(opposite the lifestyle centre) I ordered a colonel burger meal. Not only was my order wrong but the food is OLD. Not slightly stale. ..hard as rocks! These people can never get an order right! I got a double crunch burger so hard that I could not bite through the bun. I tried to eat the chicken pieces inside, I took one bite and chucked it away. Absolutely putrid I will never return! This is the last straw. ..why do the other franchises get it right?
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KFC's replyOfficial
09 Apr 2015, 09:11Hello nicole007,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply09 Apr 2015, 09:11
Official
Hello nicole007,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***