1 reviews | Active since Nov 2010
KFC - Rustenburg repeatedly *****S from customers
On 8 Feb 2016, I complaining, here on Hello Peter, about repeated short-changing at the KFC Triangle Rustenburg. KFC rep**** that \they are very sorry, strives to only give the best service, and it will immediately be addressed, corrective action will be taken and the malpractice stopped\". On 30/03/2016, at 17:16 it happened again... Order 068. I counted my change, and AGAIN I was short changed with a small amount. I immediately told the cashier that I want the CORRECT change, no matter HOW SMAL!!! - I had the duty manager called, who seemed to think I was joking, and really did NOT look very impressed. I told him that his cashiers are S*T*E*A*L*I*NG* from the public, and with my previous complaint I was told that action will be taken!!. (Go and look at your desk camera recordings --- they don't lie..) It is now proven that KFC not only lies in its promises, but that it is STANDARD PRACTISE at KFC that customers can be short-changed.. in other words.. KFC approves it!! I will have to consider other alternatives as it is clear that KFC will NOT stop their employees from S.T.E.A.L.I.N.G. from the public! Once, might be a mistake. THIS, is th3ft! By choice!"
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
