MN
Melissa N

1 reviews | Active since Jun 2012

10 Feb 2016, 13:19

KFC *******

My husband went to get FKC special at the time ' 1 piece chicken, mash, roll and 2 wings @ R19.99' on 7 Feb 2016. He returned home being charged for a streetwise 1, but arrived home with a small mash and no wings. we ordered 3 of these meals.<br> 9 February 2016, we go to the store drive through, ask for the special, and are informed it is no longer running, we then order 3 x streetwise 1's with 3 small mash, our meal comes to +/-R95, I asked for Side Breast pieces.<br> upon reaching home, we were thoroughly disappointed and annoyed with our choice of getting KFC for supper. the chicken pieces looked extremely small, it looked as if the meat has been cut out, there was only meat on the rib area. we had paid almost R100 for 3 pieces of chicken? we were all left hungry after our meals. feel **********, prices keep increasing, portion sizes are getting smaller, the whole point of us ordering separate meals rather than a box of chicken was so we each get a fair size piece of chicken and are satisfied after a meal, not left hungry - to add to this, no serviettes, no s****s and 1 salt sachet provided. the store was empty, so there was no excuse for bad service. the store in question for both i

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Replies (1)
KFC
KFC's reply12 Feb 2016, 12:09
Official
Hello melissanadassen,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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Best regards,