KFC responds, Braamfontein store closed until....
Dear KFC, <br> I received a disgusting email(as per head-line title). I would like to check if this is a hoax email.<br> As my family & I enjoy your product, but if this email is true, then I would stop eating at any of your franchise.<br> Please email me for a copy of the email in questions(As I did not want to circulate anything on the internet if it is not true)<br> RK Moonsamy<br>
Helpful (0)
Replies (1)0
Replies (1)
KFC's replyOfficial
15 May 2015, 08:56Hello rmoonsamy,
Good Morning Ronald
Thank you for taking the time to contact KFC. We are aware of the incident at KFC Braamfontein and wish to ensure all consumers that the matter was thoroughly investigated and we can confirm that the chicken pieces were discarded chicken and was never intended for customer consumption. At KFC we take food safety extremely seriously and as such have taken all the necessary precautions to ensure that the operations at KFC Braamfontein meet our high standards of operations. The restaurant is been closely monitored and we are engaging with the franchisee and the consumer council on the matter. We are committed to exceeding our customers' expectations and we trust our efforts will be evident when next you visit us at KFC.
Kind regards
KFC Customer Care
***
Good Morning Ronald
Thank you for taking the time to contact KFC. We are aware of the incident at KFC Braamfontein and wish to ensure all consumers that the matter was thoroughly investigated and we can confirm that the chicken pieces were discarded chicken and was never intended for customer consumption. At KFC we take food safety extremely seriously and as such have taken all the necessary precautions to ensure that the operations at KFC Braamfontein meet our high standards of operations. The restaurant is been closely monitored and we are engaging with the franchisee and the consumer council on the matter. We are committed to exceeding our customers' expectations and we trust our efforts will be evident when next you visit us at KFC.
Kind regards
KFC Customer Care
***
Best regards,
KFC's reply15 May 2015, 08:56
Official
Hello rmoonsamy,
Good Morning Ronald
Thank you for taking the time to contact KFC. We are aware of the incident at KFC Braamfontein and wish to ensure all consumers that the matter was thoroughly investigated and we can confirm that the chicken pieces were discarded chicken and was never intended for customer consumption. At KFC we take food safety extremely seriously and as such have taken all the necessary precautions to ensure that the operations at KFC Braamfontein meet our high standards of operations. The restaurant is been closely monitored and we are engaging with the franchisee and the consumer council on the matter. We are committed to exceeding our customers' expectations and we trust our efforts will be evident when next you visit us at KFC.
Kind regards
KFC Customer Care
***
Good Morning Ronald
Thank you for taking the time to contact KFC. We are aware of the incident at KFC Braamfontein and wish to ensure all consumers that the matter was thoroughly investigated and we can confirm that the chicken pieces were discarded chicken and was never intended for customer consumption. At KFC we take food safety extremely seriously and as such have taken all the necessary precautions to ensure that the operations at KFC Braamfontein meet our high standards of operations. The restaurant is been closely monitored and we are engaging with the franchisee and the consumer council on the matter. We are committed to exceeding our customers' expectations and we trust our efforts will be evident when next you visit us at KFC.
Kind regards
KFC Customer Care
***
Best regards,