ED
Esmeralda D
1 reviews | Active since Nov 2014
19 Dec 2015, 21:20
KFC regularly sells old food!
I bought a boxmaster from kfc this evening (19.12.15) at about 8h30. They didn't have to make a boxmaster as they had one in the tray. I had a look at it and asked them to prepare me a fresh boxmaster which they then did. When I got home, I discovered that this boxmaster fillet was even older than the one I initially did not want.It was hard and dry.This is not the first time this has happened to me.I am disgusted that they would serve this to customers and charge them!
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KFC's replyOfficial
21 Dec 2015, 13:32Hello Esmeralda,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply21 Dec 2015, 13:32
Official
Hello Esmeralda,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***