KFC Ravenswood really useless franchise

Newly opened KFC Ravenswood is terrible. Had to many disappointing encounters there yet I keep going back because it closest to me. You order a meal and the say they don't have cups so now you have to pay extra for buddies because they don't know how to order. I once ordered a meal 6 piece chicken and I got all the same pieces when I called the manager he advised that the 6 pieces given to me was the biggest breast pieces because they ran out of other chicken pieces . I will now go the KFC opposite Eastrand mall.