KFC Ran out of Chicken

On the 7 October 2020 my partner and myself felt hungry and wanted to get some KFC from the brand new drive thru at Richmond center we got there 21h45. We were told we can't order there is no more chicken. So we drive to Bothasig Shoprite we got there the doors were still open. We were told the same thing. Since when does KFC run out of chicken? I emailed them and was very impressed that Natalie the Regional Manager contacted me back and insured me the issue will be sorted out and she gave myself and my partner complimentary meals! We haven't collected our meals yet but we will tonight. That's the only reason I am giving them a 4 star. Thanks Natalie for being so helpful and reassuring.