KFC PROMOTES SPECIALS THAT YOU CANT PURCHASE

KFC HAD A SPECIAL TODAY FOR CYBER MONDAY WHICH CONSISTED OF A STREETWISE 2 FOR R2. I HOWEVER WANTED TO PURCHASE THE SPECIAL AND TRIED FOR 30MIN TO ACCESS THE APP BUT HAD NO SUCCESS. I THEN PHONED KFC HEAD OFFICE AND SPOKE TO ANEESA, SHE THEN TOLD ME THAT IF I HAVE NO LUCK ORDERING BY 1PM I CAN GIVE HER A CALL AND SHE WILL SORT SOMETHING OUT FOR ME. THEREAFTER I TRIED FOR ALMOST AND HOUR AGAIN BUT HAD NO SUCCESS. EVENTUALLY WHEN THE APP STARTED WORKING THE SPECIAL WAS DONE. I CALLED ANEESA THEREAFTER AGAIN LIKE 3 TIMES AND EVERY TIME AN AGENT SAID SHE WOULD GET BACK TO ME. UP UNTIL NOW SHE DIDN'T GET BACK TO ME. I'M REALLY DISAPPOINTED NOT ONLY IN KFC 'S APP BUT ALSO IN THEIR STAFF...ITS BAD CUSTOMER SERVICE AND IT CAN BE SEEN AS FALSE ADVERTISING AS WHEN THE SPECIAL STARTED THIS MORNING THE APP SUDDENLY GAVE PROBLEMS!