KFC poor business principles

Dear KFC Grey Owl,

Today was extremely hot and because of a medical procedure that lasted the whole day, I went to you for two ice cream cones. You told me that you had no ice cream cones available. Upon driving out of the driveway here comes a lady out of your establishment with two perfectly made ice cream cones. If you are too lazy serving people or if you cannot inform your staff accordingly, please close shop. You have really lost a good future customer for life.