Kfc Phoenix Plaza worse kfc on planet earth

Kfc sends me a replacement order for a meal that is totally wrong. On top of that the manager tells me at kfc that next time I must freeze the off food and bring it back when I'm ready. That's when I exploded. Kfc Phoenix Plaza has to be the worse kfc I have ever experienced. The management is total ****, food is horrible, it's the only kfc you can't choose your own piece chicken on your remix orders. Other kfc have no issue. The reviews speak for itself about this establishment its well documented on Google reviews. Made me wait almost an hour for the wrong resolution and made me frustrated. Complaints always falls on deaf ears about this place.