KFC PHOENIX

<p>Went to KFC silversands last night just after 10pm. order a fully loaded box meal, zinger strips and a zinger burger. The cashier tells me they cant give me a soda that comes with the meal as the machine was out of order, i then tell her that they need to replace the soda with something. She calls the supervisor Nonhlanla who then tells me i must pay R7 for a 500ml cooldrink to which i rep**** that it not my fault that you cant provide whats on the menu and you dont expect me to pay from my pocket, he then tells me if i got an issue i need to contact one of the managers. i send Thomas Naidoo a message to which there is no reply, i then try calling him about 3 times to which there is no answer. the wife tells me to let it go and go to another Kfc, i then have to drive 2km out of my way because KFC Silversands cant supply whats on the menu. Get to KFC by the plaza and place my order, while therewaiting for my order i witness 2 customers with issue to which i recorded one of them. i take my order home, whe i take out the zinger strips, i see the dip is wrong. i clearly asked for jalepeno which shows on my slip and get a sweet chilli, do youll intentionally hire retarded staff or is it part of the BEE rating to hire dumbasses. I think its not the staff to blame if there are so many issues and complaints. The thing is managemnet should be held accountable as at the end of the day if they cant keep their stuff in order then what are they getting paid for. i then send Thomas Naidoo the image of the receipt and the dip and also the video of the issue the other client had. He reads but chooses not to even respond to me. He now leaves me no choise but to post this on social media as i am so tired of this bullsh*t as you are not giving us food for free, we are paying for it and get treated like sh*t. its a shame i cant upload a video here but will put it on facebook.</p>