KFC: PATHETIC FOOD AND CUSTOMER SERVICE

Bought a box meal on 17/01 with overdone chicken piece and chicken patty, old and oily chips and mash and gravy only two thirds full. I reported it on their website but on 21/01 I still did not receive a call (ask requested). I contacted their Facebook team and boy, are they beyond *********** and just plain pathetic. They don't read messages correctly and just reply.

On 27/01 I had to send ANOTHER message to this *********** Facebook page - 5 days after I was suppose to be contacted. After another message someone phoned me past 19:00. This *********** Facebook team NEVER gave him any info (slip reference, context or the photos of the so-called "food". He promised I will be contacted again in 2-3 days, which was a blatant LIE. Yesterday 5 working days have passed and still nothing.

Your food and service is pathetic, KFC!!! No one seems to know how to do a basic job or they don't want to. I will take this as far as I can. Next stop: Consumer Protection Act! Sick and tired of this ******* being given off as food and service. Shame on you - but here I'm just wasting my breath.