WM
Wandi M

1 reviews | Active since May 2018

09 May 2018, 12:30

KFC PAROW- AMOUNT NOT REFLECTING

Went to KFC in Parow Centre on a Monday at 13:05 on my lunch time. I bought Streetwise 2 ********** 90 which I swiped for it. As I usually buy with the card, the same process took place where the cashier would ask for the last 4 digits of the card! Now this is where all things happened! 1. I swiped my card as I was told to do so, entered the pin and card machine approved. Went off on my card! 2. Cashier asked for the last 4 digits which I gave her. And she says its declined!! And I told her the card was approved and I had enough money for R29. 90 3. She asked for assistance from her colleague (which she checked on the system and noticed that the cashier entered a wrong digit). So they told me its declined I need to swipe again, so surely when they swipe again its going to say declined!! 30 min later.... They told me its a reverse transaction it will reflect on my card within 24 hours!! Tuesday.... 12:45 went back to show the manager the amount is not yet reflected and showed the statement of the card that the R29. 90 went out! Then He tells me, 'maybe up to "48 hours " Different story on tuesday!! I patiently waited for the 48 hours and nothing yet!! I have had it, I told them its not going to reflect cause the money was debited on the account!! Wasted all my lunch hours on this case.. Today I need it sorted!!

0
Replies (0)