KFC PALMS POOR CUSTOMER SERVICE REGARDING INCOMPLETE MENU WE PURCHASED

Poor in store service regarding the I bought from KFC PALMS west of Pretoria opposite Qwagga Mall and McDonald's. It was so unbelievable that when we arrive at home still the menu was incomplete then I called in immediately at the store and one Donald answered the phone.He then gave me watsap no to contact him tomorrow. Guess what firstly he never bothered to call or watsap to give me feedback until after a week I watsap him.Can you imagine ,his respond to me ,he said he was sick and never bothered to call me as a complained customer.That was poor customer service I received.remember we used our own petrol to go and their incomplete menu and is unfair practice.Since then I myself escalated the matter via KFC CUSTOMER CARE SERVICE WHICH INDEED I EXPERIENCE ANOTHER PIIR HECTIC CUSTOMER SERVICE FROM THEM VIA EMAILS,WHICH LEAD TO SMS WHICH I AS THE CUSTOMER I SHOULD CALL 0800..NO TO THEM ALSO WAISTED MY AIRTIME AS WELL.WHE I CALL THAT NO IT GIVES OPTIONS TO CHOOSE TO A CONSULTANT AND ALSO CONSULTANTS ARE NOT HELFUL.I REGRET BUTING FROM KFC AGAIN UNTIL THEY GAVE RESOLUTION UPON MY UNFFAIRLY CUSTOMER SERVICE I RECEIVED,IT DOESN'T END HERE I WILL SHARE IT FURTHER BECAUSE IF THEY CANT RESOLVE SUCH ORDINARY MATTER ,HOW TRUSTFUL ARE THEY TO US AS THEIR CUSTOMERS.