KFC Ottery staff bad attitude, bad service. BAD EV

KFC Ottery is my all time favorite KFC because its around the corner from where I live and our family are big fans of KFC's food. We are regular customers at KFC Ottery and some staff members are fami**** with myself and my sister already. One on particular evening, myself and my sister walk into a sort of empty place, there were hardly any people. So we stand in the line because there was about 2 people before us and behind us a staff member of KFC, the cashier has the audacity to ask my sister and I if the staff member behind us could be assisted first. I was totally gobsmacked. I get to the cashier and asked what the previous womens name was she says to me \oh I can't remember". The biggest load of bull I've ever heard! I place my order and receive my food after 22 minutes ecactly! By this time I was highly cheesed off"