KFC - NOTHING SHORT OF *******

I ordered on the KFC app on the 18th of February 2022 and I never received my order. I have done everything to resolve this, I have never experienced such a useless company as KFC. It is always beyond me, do leaders of companies never phone their own customer services lines to measure efficiency ? Useless, every single person I have spoken to in the last 11 days. There's not enough space to list the complaints, useless, useless, useless. and KFC has barely done anything to make sure I get my order. I got a case number, KFC just closed the case without speaking to me. Phone their office, ask for a manager, anybody. Useless. Thank goodness we are spoilt for choice.