1 reviews | Active since Oct 2010
KFC not delivering on their promise. SO GOOD?
Today was one of those very busy days and I decided to treat my family with KFC because there was not time to prepare a meal. I got to ONTDEKKERS KFC and ordered 4 boxit meals. KFC did not have pops. I had to wait a while for my order to be completed. <br> <br> I got home and parked the car in the garage, locked up and got into something comfortable. <br> <br> When my wife wanted to dish up, she found that there were only three burgers and two chips. Now who is going to eat and who is not?<br> <br> I phoned KFC ONTDEKKERS and spoke to Thondi. I had to repeat myself several times. The only solution offered was to come back and FETCH or come back tomorrow evening and FETCH. <br> <br> This is a terrible solution and could have been prevented by checking an order before it is given to the customer. <br> <br> KFC ONTDEKKERS spoiled the evening. Do not tell me SO GOOD if it is NO GOOD. <br>
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
