TM
Thandiwe M
1 reviews | Active since Dec 2014
24 Nov 2015, 09:55
KFC Noord must train stuff about customer service
Damaria has a very bad attitude. She couldn't tell how many minutes must I wait for my order when I placed it with her. 30 minutes passed and the order wasn't ready. I decided to cancel it. She said she doesn't do order cancellations I must speak to the manager. Mind I don't know where to find the manager, who is the manager. When I asked her to call him for me, she said no she can't leave her till I must ask anyone who's not operating the till to call him at the back for me, really now? That was just a simply thing to sort but she couldn't even care a little. If she doesn't change this will go far I promise you
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Replies (1)KFC's replyOfficial
24 Nov 2015, 11:48Hello Thandiwe1986,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply24 Nov 2015, 11:48
Official
Hello Thandiwe1986,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
