KFC NON-DELIVERY

Tried calling the delivery number ***No one answered only this message repeating it self After 6 minutes, I've ended the call Tried again. Same thing. After 5 minutes ended the call Went on the website to place order for delivery Paid Order reference 111453 Waiting and waiting Then received email "sorry, we've had to cancel your order" Why? NO explanation No contact number Nothing Plus "Your payment will be reversed and can take up to 14days to be refunded" It is crazy Called the landline *** Lady said I should lodge a complaint on the website Can't find any place on the website to complain about cancellation So..