KFC no longer responds to customer service

I make this claim (the one in the headline) because even though I submitted the complaint feedback via KFC's website survey (with the option of being called back) over a week ago, I have yet to hear a peep from KFC. They used to be excellent when responding to my feedback (complaints and compliments alike). But no longer.<br> <br> The complaint was with regards to an incorrect order received from the Rosebank branch. The branch do not answer their telephone' and head office do not respond either.<br> <br> Unless they are all on holiday, in which case, I apologize.