KFC NEWLANDS - Manager authorizes all service protocols to be broken???

KFC NEWLANDS needs an audit. You will experience the following if driving through, staff approach you to move your car out of the timer zone that monitors their service time at the drive thru. On top of that, the order comes without the following example you order chips and there's no salt, when you enquire, you are told there's no salt for your chips but obviously not told this when you make a purchase. On top of that you are sent away with the wrong order. You can order a colonel burger and end up with a zinger burger???Is this the brand kfc allows their franchises to promote whereby you get less than you pay for. To top it, timers placed at drive throughs are for display that customer service is meant to be efficient yet staff informed their manager instructed them to send customers to park away from the timers. Kfc headoffice, please do an audit on this shop as the manager ensures to never be visible whilst his staff informs their management has given them direction to contradict all protocols in place for service delivery... I think the timers expended on is a fruitless expenditure if a manager, more specifically Kfc newlands manager, does not allow their staff to implement the timers placed at their drive through followed by sending customers away with less than what they order