DN
Don N

1 reviews | Active since Feb 2015

03 Feb 2015, 18:46

KFC Mt Edgecombe. A blight on the Brand

Went in today (Feb 3rd 2015) around lunchtime to order. As i entered the store was relatively quiet so i made my way to the available cashier. No acknowledgment/greeting of any kind. instead she hauls out her lipgloss and starts putting it on (whilst im standing in front of her. No eye contact made as well. Finally she looks at me, takes my order. im not sure what the ingredients in the lipgloss were, but it made her lips prevent her from making any sort of facial expression. She then proceeds to give me change ......consisting of mostly R2 coins as the till didnt have any R10 notes (i paid with R100). It must be mentioned that the receipt shows the cashiers name as \Nomali". How appropriate. To add to all of that"

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Replies (1)
KFC
KFC's reply04 Feb 2015, 09:00
Official
Hello Don16v,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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