KFC Mount Edgecombe and Uber Eats are *******!

I ordered as directed by the store from Uber Eats at 5pm. Full order was paid for online, no option of payment on delivery was given. An hour later the driver who did not match the physical description(picture) or Vehicle that was advise on, arrives with an incomplete order. He initially very rudly advised that he can not help and I must call the store. The store is useless as they do not answer there phones!

He left taking the entire order with him, leaving my little kids with no supper which I paid for! He refused to leave the part order behind which was ice cold for them to eat, whilst he fetched the rest of the order. He promised to return with the full order in 10mins. Another two hour later still no food, my kids have gone to bed with a meal of instant noodles.

I called the KFC Customer Care line in an effort to contact the store, they are also unable to reach the store. I find that as an operational business that it is unacceptable to be open, take payments and be uncontactable even through your head office.

Taking my money and failing to provide the goods constitutes theft!! Do not use Uber Eats or KFC!!!