PJ
Pradeep J
1 reviews | Active since Jul 2015
02 Aug 2015, 11:35
KFC MISLEADS PUBLIC
On 18/07/2015 we went to KFC CARLTON-JHB.We waited 15minutes in que as only 1 teller.Once we got to the tellers we placed the order ,the teller could not comprehend the order.We explained the order and waited ,when the order came we took it and left,When we got to the shop we noticed the order we ordered was not right.I called and explained but to no avail,thereafter i called customer care but to no avail.I eventually got a reply from customer care,but nothing happened.It is 2 weeks but still i have no response.This is not acceptable from KFC.
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KFC's replyOfficial
05 Aug 2015, 14:24Hello NAYANA,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply05 Aug 2015, 14:24
Official
Hello NAYANA,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,